Aqua Drops - Terms of Service

Welcome to Aqua Drops! These Terms of Service govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using our services, you agree to be bound by these terms and conditions.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. Use of Our Website

You may use our website only for lawful purposes and in compliance with these Terms of Service.

You are responsible for maintaining the confidentiality of your account information, order details, and any activity that occurs under your account or using your information.

2. Intellectual Property

All content and materials on our website, including but not limited to text, graphics, logos, images, videos, product names, designs, and software, are the property of Aqua Drops or its content providers and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, display, sell, or use any Aqua Drops content without prior written permission from us.

3. User Content

You may have the opportunity to submit user-generated content on our website or through our platforms, including reviews, comments, testimonials, photos, or other feedback.

By submitting such content, you grant Aqua Drops a non-exclusive, worldwide, royalty-free, and perpetual license to use, reproduce, modify, adapt, publish, translate, display, and distribute the content in any media.

You represent and warrant that you have the right to submit this content and that your content does not violate any third-party rights, privacy rights, intellectual property rights, or applicable laws.

4. Prohibited Activities

You agree not to engage in any of the following activities while using our website, products, or services:

• Violating any applicable laws, regulations, or these Terms of Service.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Interfering with or disrupting our website, servers, payment systems, or security features.
• Using automated data collection tools, including scraping, crawling, bots, or similar technologies, without our written consent.
• Uploading or transmitting viruses, malicious software, or harmful code.
• Attempting to gain unauthorized access to our systems, customer accounts, or private information.
• Engaging in any activity that may harm Aqua Drops, our customers, or our business operations.

5. Product Information

We strive to provide accurate product descriptions, ingredient information, pricing, availability, and other details on our website.

However, we do not guarantee that all product information is always complete, current, or error-free. If we discover an error in product information, pricing, or availability, we reserve the right to correct the error and cancel or refuse any affected order.

Aqua Drops products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Product statements on our website should not be considered medical advice.

6. Orders, Acceptance, and Refusal

Placing an order on our website does not guarantee that your order will be accepted.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product unavailability, suspected fraud, payment issues, incorrect pricing, inaccurate product information, or violation of these Terms of Service.

If your order is cancelled after payment has been processed, we will issue a refund to the original payment method when applicable.

7. Shipping and Delivery

Aqua Drops currently ships only within the United States.

We offer free 3–5 day express US shipping. Delivery timeframes are estimates and may vary due to order processing, manufacturing, product availability, carrier delays, weather, holidays, incorrect addresses, or other factors outside our control.

Customers are responsible for providing accurate shipping information at checkout. Aqua Drops is not responsible for delays, failed deliveries, lost packages, or additional costs caused by incorrect or incomplete shipping details provided by the customer.

8. Returns and Refunds

Returns, refunds, cancellations, and guarantees are governed by our Refund Policy.

By placing an order, you agree to the terms outlined in our Refund Policy, including eligibility requirements, return conditions, refund limits, and claim timeframes.

9. Product Use and Safety

Customers are responsible for using Aqua Drops safely and according to the instructions provided on the product label and website.

If you are pregnant, nursing, under 18, taking medication, have a medical condition, or are unsure whether this product is appropriate for you, consult a qualified healthcare professional before use.

Aqua Drops is not responsible for misuse of the product, failure to follow directions, personal sensitivities, or any effects resulting from improper use.

10. Limitation of Liability

To the fullest extent permitted by law, Aqua Drops shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.

We do not guarantee that our website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

11. Indemnification

You agree to indemnify and hold harmless Aqua Drops, its owners, affiliates, employees, contractors, partners, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including legal fees, arising from your use of our website, your purchase or use of our products, your violation of these Terms of Service, or your violation of any rights of another party.

12. Fraud Prevention

To protect our customers and business, we may verify billing, shipping, and payment information before processing an order.

We reserve the right to cancel or refuse any order that appears suspicious, fraudulent, high-risk, or inconsistent with our payment processor’s records.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Any dispute arising from or related to these terms, our website, or our products shall be handled under the applicable jurisdiction within the United States.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, operations, legal requirements, or business needs.

Updated terms will be posted on our website. Your continued use of our website or services after any changes means you accept the updated Terms of Service.

15. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at info@tryaquadrops.com.

Thank you for choosing Aqua Drops.